Privacy Policy

At Elimu Mas Academy, we are committed to protecting the privacy of our users. This Privacy Policy provides information on how we collect, use, disclose, and safeguard personal information gathered from our users. By accessing or using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect various types of personal information from our users in order to provide a seamless and secure ecommerce experience. The types of information we may collect include, but are not limited to:
1. Contact Information: Your name, email address, phone number, and shipping address.
2. Payment Information: Credit card details, billing address, and other payment-related details.
3. Account Information: Username, password, and other credentials used to access and manage your account.
In addition to the above, we may collect non-personal information such as browser type, IP address, device used, and pages visited. This information is collected automatically and is used for analytical purposes to improve our website and services.

How We Use the Information

The personal information we collect is used to:
1. Process and fulfill orders placed on our website.
2. Communicate with users regarding their orders, shipping updates, and customer service inquiries.
3. Provide personalized content and recommendations based on user preferences.
4. Improve our website, products, and services through data analysis and research.
We may use non-personal information to track user interactions on our website and to ensure optimal performance. We may also use aggregated and anonymized data for statistical purposes, without personally identifying any individual.

Information Sharing and Disclosure

We are committed to protecting your personal information and do not sell, trade, or rent it to third parties. However, we may share your information with select service providers who assist us in fulfillment, payment processing, shipping, and other necessary functions associated with our ecommerce operations.
We may also disclose personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate potential fraud or security concerns.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) encryption for sensitive data transmission, regular monitoring, and internal reviews of our data collection and storage practices.